Digital License Return Policy
Pro Lisans, we value your trust and satisfaction. Due to the nature of digital products and license keys, we have established a clear and fair refund policy to ensure a smooth experience for our customers while maintaining the quality of our services.
General Refund Policy
- Non-Refundable Policy: Digital licenses and keys are non-refundable once they have been delivered successfully.
- Activation Assistance: If you face activation issues, our 24/7 technical support team is available to assist and resolve the problem.
- Individual Case Review: We carefully review each case individually to ensure the best possible outcome for our customers.
Refund Eligibility: Exceptions
Refunds may be considered under the following circumstances:
- License Not Received: If your license key is not delivered after purchase confirmation.
- Technical Issues: If activation is not possible due to technical issues (verified by our support team).
- Incorrect Product Delivery: If you receive the wrong product due to a system error.
Required Information for Refund or Support Requests
To process your request efficiently, please provide the following:
- Order Confirmation Number
- Detailed Issue Description
- Screenshots or Error Messages (if applicable)
- Proof of Failed Activation Attempts
Support Response Time
Our dedicated support team is committed to providing a seamless experience.
- Response Time: All inquiries will be addressed within 24 hours.
- Resolution Commitment: Refund requests or technical issues are resolved as quickly as possible to ensure customer satisfaction.
- Refund Processing Time: Approved refund requests are processed within 3-5 business days.
Important Note
For any issues or concerns, please contact us via our official channels. We are here to provide you with a secure, reliable, and worry-free digital licensing experience.
Why Choose Pro Lisans?
With a customer-first approach, Pro Lisans ensures:
- Secure transactions
- Instant license delivery
- Reliable customer support
FAQ
We accept a wide range of payment methods, PayPal, and secure cryptocurrency gateways. All transactions are processed through trusted and encrypted systems to ensure your payment security.
Your digital license key is delivered instantly via email after your payment is successfully processed. In rare cases, it may take up to a few minutes.
Yes, all our licenses are 100% genuine and sourced directly from verified partners. We guarantee authenticity for every product you purchase.
Refunds are available in specific cases, such as:
- If the license key is not delivered.
- If technical issues prevent activation (verified by our support team).
Please refer to our Refund Policy for detailed information.
Instructions to activate your license will be included in the delivery email. If you encounter any issues, our 24/7 support team is here to assist you.
This depends on the type of license purchased. Most licenses are for single-device use, but multi-device licenses are available for specific products. Check the product details for more information.
If you experience any activation issues, contact our support team immediately. Provide your order confirmation number, error message, and any relevant details to ensure a quick resolution.
If you haven't received your license key after purchase, check your spam/junk folder. If it's not there, contact our support team with your order details, and we'll resend it promptly.
No, you can purchase as a guest. However, creating an account allows you to track your orders and access previous purchases easily.
Yes, we use advanced encryption and comply with international data protection regulations to safeguard your personal information. Your data is never shared with third parties.
Your Data Security is Our Top Priority | Tools License
At Tools License, we take the security of your personal information seriously. Our mission is to provide a secure, trustworthy, and seamless shopping experience. Here’s how we protect your data:
1. Secure Infrastructure
- SSL Encryption: All transactions are safeguarded with industry-standard SSL encryption to protect your sensitive information.
- Regular Security Updates: We conduct regular security audits and updates to ensure our systems stay secure.
- Trusted Payment Gateways: Payments are securely processed through reliable platforms such as PayPal and crypto payment gateways.
2. Advanced Data Protection
- Encrypted Personal Data: Your personal information is stored using advanced encryption technology.
- No Sensitive Payment Storage: We never store sensitive payment details on our servers, ensuring your financial data remains secure.
- Regulatory Compliance: We comply with international data protection regulations, offering you peace of mind.
3. Privacy Commitment
- No Third-Party Sharing: Your personal data is never shared with third parties.
- Purpose-Driven Usage: We use your information solely to process orders and provide reliable customer support.
- Transparent Privacy Policy: Our clear and comprehensive privacy policy ensures you understand how your data is handled.
4. Account Security Measures
- Two-Factor Authentication: Protect your account with an extra layer of security.
- Strong Passwords: We enforce secure password requirements to prevent unauthorized access.
- Activity Monitoring: Our automated systems continuously monitor for suspicious activities to keep your account safe.
Shop with Confidence at Tools License
At Tools License, your privacy and security are at the heart of our operations. Whether it’s secure payment processing, encrypted data storage, or round-the-clock account protection, we are committed to safeguarding your trust. Shop with confidence and enjoy a secure digital license shopping experience like no other.